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American Airlines Suffers the Latest Airline IT Meltdown

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Within the span of a month during the summer of 2016, two of the top four U.S. airlines suffered crippling IT failures. Delta Air Lines (NYSE:DAL) and Southwest Airlines (NYSE:LUV) were each forced to cancel thousands of flights during the peak season, leading to lost revenue and reputational damage. (www.fool.com) 更多...

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sgbelverta
sharon bias 4
There is zero excuse for this. Computer hardware is cheap. You can run dual systems for under $5,000.00. And that's why God created back-up systems. If your building burns down, if you can't be up and running at a different location within 24 hours, IT and management haven't done their jobs.

Cantor Fitzgerald, who lost 70% of their employee's and most of their offices in 9-11, was up and running within a week. They are who these airlines should be looking to for advice and help.
vector4traffic
"Crippling IT failures" could very well be a euphemism for "we were hacked and our drives are encrypted and they want $3M bucks".
Hwyman
You understand that the explanations and background provided to the press may not be exactly what the nature of the problem is. "Objects in mirror appear larger", etc...
watkinssusan
I dont know what the system is now with amercan since the mreger with us airways was finalized,but when they had the sabre system,occasionally there would be an outage or the system would go down,but not very often, and it was fixed very quickly..
sparkie624
sparkie624 0
Welcome to the Inferior Technologies... We did not have this crap 30 years ago, we kept up and still used computers!

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