LOL, they must have improved tremendously from a couple of years ago, when the only category they could hope to achieve recognition in was "Sardines in a Can".
I was kinda stuck in the middle and had no idea what went on in the background. Mid-December I bought three tickets BUD-AGP via Lisbon. Four weeks later I checked, on a whim, my reservation, only to see the flights were cancelled. Some kind of notice would have been greatly appreciated. Their proposed alternatives would have had me airport hopping 'round Europe for a whole day, so I said "No, thank you". And it took them nearly three weeks to refund the tickets cost.