NWA had their union issues but I never had a bad experience with them ever. To say their flight attendants were unfriendly never occurred with me. On a flight from MSP to LAS myself and the 2 seated next to me got free drinks and beers as "we have already sold enough". We had a seat behind the bulkhead and FA was in jump seat in front of us. And NWA had the most user friendly website for booking trips back in those days.I miss NWA - Delta is good but just a notch below what NWA was in my book.