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Opinion: Don’t Feel Sorry for the AirlinesBefore providing them any assistance, we must demand that they change how they treat their customers and employees. (www.nytimes.com) More...
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Delta Air Lines has been incredible to work with through this entire coronavirus. There will be a case study of what Delta did for their customers and brand loyalty. There will also be a case study of what American did not do and why there is so much disdain for the company and their employees.
I agree with you about Delta. I fly them by choice. Did you ever notice the Delta (employee) lunge provided free at Atlanta during Christmas. Delta's answer to my question has never been "NO", it's let me check. I may get a "no" but at least they tried.
Anecdotally speaking, since BPA used a 4' chain link fence to separate the pax from the ramp, TTA flew us to HOU - to fly the ONLY airline my very Southern "Belle", white gloves & pearl necklace mom thought was a "decent" airline - Delta! ;-)
Glad to hear people acknowledge the hard work Delta does to keep their Customers and employees happy!
At Air Canada it’s always “No”.
Cant say I’ve had the same experience.
That has been my experience with Air Canada...terrible customer service!
Don't run my nations primary air carrier down........... Let me do it!!
Frontier and Spirit are my worst two. I will NEVER fly either again.