JetBlue halts flights at 4 airports as deep freeze bears down on Northeast

Ms. Pamela,
I hope you didn't misread what I posted! This was not directed to you, AT ALL! I was speaking of the person who goes by the username "bentwing60". I was appalled at the name calling he or she said to you when they called you a "Troll" or a "Twit"! I think FlightAware is a place for all, pilot's and non pilot's alike to post their thoughts and opinions and to learn from people like me who are in the industry and have been for over three decades. You just keep right on posting how you feel and learn from the pro's but please disregard the bad apples out there that have nothing better to do than to bash other people. Keep up the good work Pam! ;-)

of course, I don't think they are doing any of this on purpose. I am (sincerely) sure that they are doing their best and I am sure they are freaking out over there. My point is just that blaming it primarily (big headline) on the weather with a kind of "small print" secondary point that the crews were displaced because of the weather and need more rest doesn't adequately address what is going on. I honestly just want JetBlue to come out and admit that they dropped the ball. They weren't prepared to manage the crew times and they didn't communicate it to the customers and consequently flights that didn't need to be cancelled because of the weather were cancelled and people who spent days at the airport shouldn't have had to do that (they should've known my flight wasn't going to have crew, they should've cancelled it the moment they knew to save us the hell of being at an airport for 12 hours two days in a row with 2 small children - and we were the lucky ones!! I "reported" on the 48-46% of cancelled flight 4 hours before they made a statement about it - people should've known so that they could've been trying to make other arrangements instead of counting on an airline that was about to shut down. This was handled so badly with real people suffering the consequences.

I'm truly sorry to offend anyone but I am trying to shine light on the fact that while weather contributed to this, it was the crew mismanagement/ shortage that is really the cause - people are suffering because of this and deserve the truth, help and accountability. I spend two 12hr days in an airport with two small children and met so many other families in the same position. I know many families still stranded. it isn't right and deserves an honest response, not the pr spinning that is happening.