Envoy Air ground service agents are speaking out about working conditions at the American Airlines subsidiary. A total of 800 Envoy Air service agents participated in a survey created by their union, the Communications Workers of America. The CWA estimated that 8,000 service agents currently work at Envoy.The survey highlighted a number of overarching concerns regarding pay, staffing, time pressure, and safety. (www.aviationrepublic.com) 更多...