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Computer Glitch Leaves American Airlines Flights Without PilotsThis morning, American Airlines announced that an overnight computer glitch has allowed American pilots and first officers to drop their assigned, scheduled flights. The pilots union representing the airline subsequently announced that approximately 12,000 flights now have no assigned pilots or first officers through the end of July. (aeroxplorer.com) More...
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I am so old I can remember when American was the best airline in the country. Back in the last millennium.
DITTO ! I'm 88, and AA was the 'Gold Standard', at least until I begame eligible for Medicare. Nowadays, it/its pronouncements/ its Executive apparatus/Board cannot be trusted. What a shame.
Some would call it a computer glitch; others would same it's a programmer's f**k up. The computer does only what it's instructed to do.
"others would say..."
I think it is more likely operator error. Someone who didn't quite know what they were doing changing an option in the program.
It's actually a management screw-up. Humans make mistakes, and you need to build procedures that account for that and don't allow mistakes to become problems. If this ultimately was a coding screw-up then management isn't insisting on adequate automated test coverage (which isn't surprising, since a lot of managers see tests as nothing but a waste of time and money).