Boeing CEO addresses flight system update after criticism from pilots

Boeing executives have sought to assuage concerns of pilot groups and customers in the weeks since a new Boeing 737 Max 8 crashed off the coast of Indonesia, even as an investigation into the cause of the crash remains inconclusive.

In an internal memo sent to employees last week, Boeing chief executive Dennis Muilenburg reiterated the safety record of the company’s 737 commercial jetliner, which he described as “a safe airplane designed, built and supported by skilled men and women who approach their work with the utmost integrity.”